Microsoft Word

The concepts in Chapters 1 & 2 that I thought to be the easiest to learn was creating flyers for different events and downloading the images and using different font types to make the flyer look more appealing and noticeable.  The concepts I found to be the most difficult was using the MLA format to cite different books and cites, everything else was pretty much common sense, stuff that someone should know how to do.  I found the projects to be somewhat simple, I think the tutorials in both of the chapters helped me realize what I was doing a lot better.  When typing the research paper, the book was showing examples of what it was supposed to look like, and the different citations and fonts etc. we had to use.